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The Community Health Worker Assessment and Improvement Matrix (CHW AIM) process was developed to help organizations assess and improve CHW program performance. CHW AIM includes a guided self-assessment and performance improvement process to help organizations identify program strengths and address gaps. Through discussion and review of practices, the process builds consensus and commitment to change, and offers guidance for improving functionality. The toolkit includes an introduction to the process, the CHW program functionality matrix, resources and materials to use during each stage (preparation, assessment and scoring, action planning, and follow-up), a facilitator’s guide, and a training guide.

Published in 2011 under the USAID Health Care Improvement Project (HCI) project.

CHW AIM