The USAID/SUSTAIN Project which began in June 2010, works to improve HIV/AIDS service delivery in 19 government hospitals. The project assists the MOH with the integration of HIV and AIDS services into the general health services at the hospitals. In her role as the Human Resources (HR) Technical Advisor, Irene Biraro-Seguya provides technical leadership for SUSTAIN’s HR interventions at the supported hospitals. Her work has included appraising the health workforce situation at SUSTAIN-supported facilities, enhancing human resource planning, assessing and implementing strategies to improve employee engagement and strengthening partnerships and coordinating with key stakeholders.

Ms. Biraro-Seguya also led the USAID/SUSTAIN projects’ Human Resource Performance Improvement (HRPI) activity. This sought to improve the hospitals’ HR management practices in utilizing quality improvement approaches to increase the uptake HIV of counseling and testing (HTC) services. This was done by strengthening staff role definition and providing clear task assignments, peer support and team-based feedback and information sharing on indicators, targets and progress.

The HRPI resulted in successes. Mubende and Fort Portal Regional Referral Hospitals (RRHs) improved their achievement of HTC targets from just over 50% to 100% or beyond in just five months. Overall, the HRPI demonstrated that integrating HR improvement strategies QI interventions can assist hospitals to reach performance targets. To read a summary report of the HRPI activities, click here and see Figure 4 below from the report.