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Institutional Capacity Building

NPI Perspectives: Organizational Capacity Building: The Voices of Change

Developed for the USAID Technical Assistance to the New Partners Initiative (TA-NPI) project, 2012.

This document highlights the voices of the 14 NPI partners who received technical assistance over their three-year grant period from the USAID-funded NuPITA project. The goal of this project was to build the technical and management capacity of the NPI partners. Using the Technical and Organizational Capacity Assessments (OCA/TOCA), partners assessed their strengths and weaknesses and generated action plans based on the results of the OCA/TOCA.

(Large file: 1.5 MB)

See also: TA-NPI

Building NGO Capacity to Implement High-Quality Programs Using the Organizational Capacity Assessment Tool

Developed for the USAID New Partners Initiative Assistance Project (NuPITA). Initiatives Inc., 2011.

The New Partners Initiative Technical Assistance (NuPITA) Project is a USAID-funded initiative to increase the quality of program implementation and strengthen the institutional capacity of 15 nongovernmental organizations that provide HIV prevention and care services in sub-Saharan Africa. This document highlights components of the Organizational Capacity Assessment (OCA) process implemented by NuPITA and features case studies of a few NGO partners and explores what the OCA process has meant to them.

(Large file: 4.7 MB)

Performance Improvement Review (PIR): Resources and Tools for NGOs & CBOs

Developed for the Zambia Integrated Health Programme (ZIHP) by Initiatives Inc., 2004.

The Performance Improvement Review is a self-directed process for improving the effectiveness, sustainability and quality of NGO programs. Guidance and tools for conducting PIRs have been packaged as a CD-ROM to make the materials more accessible to users. The tools address six different program areas: family planning; growth monitoring and promotion; HIV/AIDS (home-based care, VCT, and peer education); malaria; safe motherhood; and water and sanitation, and are designed for use by Program Managers, Donors, District Health Management Teams, and Trainers.

  (Available as interactive CD only.)

Quality Improvement In HIV/AIDS Programs: A Case Study for NGOs/CBOs and their Partners

Developed for the Zambia Integrated Health Programme (ZIHP) by Rebecca Furth, Joyce V. Lyons, and Jenny Huddart, Initiatives Inc., 2002.

Written in an engaging narrative style, this case study outlines the use of the Performance Improvement Review tool in NGO-managed programs. Combining examples from field experience with quality ideals, the case details a fictional NGO's progress through the processes of setting measurable goals, planning program monitoring, building monitoring teams, collecting program data, identifying problems, creating concrete performance improvement plans, and conducting follow-up monitoring reviews.

 

Quality Improvement in HIV/AIDS Programs (English)

 

Amélioration de la Qualité dans les Programmes de VIH/SIDA (Français)

 

Facilitators' Guide (English Only)

The Performance Improvement Review Package (PIR): A Quality Assurance Tool for Community Based Programs

Developed for the SEATS Project by Joyce V. Lyons, Rebecca Furth, Donna S. Bjerregaard, and Catherine C. Mukwakwa, Initiatives Inc., 1999.

A set of quality assurance tools to support PVOs/NGOs as they integrate family planning and reproductive health activities into their existing portfolios. Assists community-based programs to conduct self-directed program reviews, identify key problems and develop corrective action plans. Provides an effective monitoring and evaluation system with data for tracking progress.

(Large file: 1.1 MB)

Integrating Reproductive Health Into NGO Programs Volume 2: Safer Motherhood For Communities

Developed for the SEATS Project by Joyce V. Lyons, Jenny Huddart, and Donna Bjerregaard, Initiatives Inc., 1999.

This handbook assists established NGOs to help communities assess, organize, and implement 'safer motherhood' strategies. It provides guidance to organizations about accessing the resources of the formal health system, but primarily focuses on interventions appropriate at the community level.

(Large file: 1.6 MB)

Integrating Reproductive Health Into NGO Programs Volume 1: Family Planning

Developed for the SEATS Project by Joyce V. Lyons and Jenny Huddart, Initiatives Inc., 1997.

A handbook to guide established NGOs interested in adding family planning to their program portfolios through the integration process. This handbook can be used for self-guided study, reference, or as the basis for a facilitated workshop for NGO participants.

(Large file: 4.5 MB)

Promoting NGO/Business Sector Partnerships for AIDS Prevention: Regional Consultation Proceedings and Manual

Developed for the United Nations Development Program, HIV/AIDS Regional Project for Asia and the Pacific. Joyce V. Lyons and Karen Morita (Eds.), 1993.

Presentations and proceedings from a 4-day regional conference on establishing and strengthening collaboration between the non-governmental and private sectors for AIDS prevention. 

Organizational Capacity Assessment for District AIDS Task Forces and NGOs/CBOs

Developed for the Support for the HIV/AIDS Response in Zambia (SHARe) project, 2010

The organizational capacity assessment (OCA) is a facilitated self-assessment process designed to help organizations improve their performance in responding to HIV/AIDS and other health issues. The OCA framework was developed in collaboration with the USAID Support to the HIV/AIDS Response in Zambia Project, Zambia’s National AIDS Council, and numerous district AIDS task forces and nongovernmental and community-based organizations (NGOs/CBOs). The OCA framework and tools can be adapted for different kinds of organizations and contexts. This book includes an overview of the OCA process, followed by customized scoring guides and worksheets for NGOs/CBOs and district AIDS task forces.

 

Order the full print version or download the OCA Package Introduction.

See also: Support for the HIV/AIDS Response in Zambia, 2010

NZP+ District Chapter Certification Handbook

Developed for the Support for AIDS Research in Zambia (SHARe) project, 2010

The Network of Zambian People Living with HIV/AIDS (NZP+) is a national network that advocates for people living with HIV/AIDS, facilitates access to information and services, and helps enhance quality of life. Developed with Initiatives’ guidance and support through the Support to the HIV/AIDS Response Project, this handbook is a user’s guide for the NZP+ Secretariat that describes how to complete the district chapter certification process. This handbook is a companion to the NZP+ Management Handbook. Its main sections describe the certification process and present NZP+ certification standards. Three annexes present a curriculum, a sample certification timeline, and a sample action plan for improving performance.

(Large file: 5 MB)

See also: Support for the AIDS Response in Zambia, 2011

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